Patient Services Clerk - Scheduling and Front Desk

Carson Tahoe Health; Carson City (NV); On-site; USD 25,000 - 39,000; Part time

Job summary

Carson Tahoe Health in Carson City, NV is seeking a Nursing Support professional for Per Diem coverage in the Gastroenterology clinic. The role focuses on clerical and front-desk support to ensure smooth patient access.

You will schedule appointments, verify demographics, collect copays, and ensure all required paperwork is completed before visits. Strong communication and customer service are essential.

Qualifications

• 1 year direct customer service experience.
• Strong verbal, written communication and interpersonal skills.
• Preferred: 1 year of experience in a medical office setting.
• Preferred: medical terminology knowledge.

Responsibilities

• Ensures the accuracy of patient demographics/insurance at encounters.
• Schedules patient appointments according to guidelines and limits.
• Collects copays/deductibles and explains payment responsibilities.
• Ensures patients sign necessary paperwork prior to appointments.
• Uses EMR and other systems to document patient encounters.
• Provides excellent customer service and mentors new staff.
• Maintains scheduling procedures and clinic workflow.

Skills

Customer service

Communication

Interpersonal skills

Job description

Carson Tahoe Health in Carson City, NV is seeking a Nursing Support professional for Per Diem coverage in the Gastroenterology clinic. The role focuses on clerical and front-desk support to ensure smooth patient access.

You will schedule appointments, verify demographics, collect copays, and ensure all required paperwork is completed before visits. Strong communication and customer service are essential.