Urgent Care Patient Access Specialist | Full-Time

Carson Valley Health; Gardnerville (NV); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

No state income tax

Medical insurance

401(k) with match

Paid time off

Dental/Vision benefits

Job summary

Carson Valley Health in Gardnerville, NV is seeking a Patient Access Representative for our Urgent Care team. This full-time clerical role serves as the primary contact for patients, triaging calls, scheduling visits, and coordinating with medical staff to support patient care.

Responsibilities include handling patient inquiries, collecting information, posting payments, and ensuring accurate documentation in the EMR.

Qualifications

• High School Diploma or equivalent.
• Reading, writing, organizing, and filing skills.
• Computer and word processing skills.

Responsibilities

• Answer calls and triage patient needs.
• Schedule all new and existing patient visits; manage reminders.
• Coordinate with Medical Assistants and physicians to solve patient problems.
• Document interactions for inclusion in the EMR.
• Post payments and manage check-in/out processes.

Skills

Phone etiquette

Customer service

Computer skills

Organizational skills

Reading & writing

Education

High School Diploma

Tools

EMR system

Job description

Carson Valley Health in Gardnerville, NV is seeking a Patient Access Representative for our Urgent Care team. This full-time clerical role serves as the primary contact for patients, triaging calls, scheduling visits, and coordinating with medical staff to support patient care.

Responsibilities include handling patient inquiries, collecting information, posting payments, and ensuring accurate documentation in the EMR.