Patient Services Clerk: Compassionate Front Desk & Billing

Patient First; Annandale (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Disability, Life and Long Term care

Employee Assistance Program

Flexible Spending accounts

401(k) Retirement Plan

Paid Annual Leave

Volunteer Time Off Pay

Bereavement Leave

Emergency Leave Bank

Overtime Pay

Holiday Pay

Double time compensation for holidays

Discounted medical treatment for staff

Job summary

Patient First in Annandale, VA, is seeking a Front Office team member to support patient check-in, billing, and reception tasks. You will assist patients at kiosks, register them, and handle charges with care and efficiency.

The role emphasizes compassionate service and accurate data entry in a busy clinic setting. Responsibilities include cash handling, processing receipts, answering billing questions, coordinating with clinical staff, and maintaining organized records.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills and clerical experience preferred.
• Strong communication, both written and verbal.
• Ability to multitask and prioritize in a fast-paced setting.
• Patient-focused service and reliability in duties.
• Willing to work at any center as needed.

Responsibilities

• Assist patients using the kiosk before registration and escort if needed.
• Register patients accurately and process charges and receipts.
• Explain billing policies and answer insurance questions.
• Handle daily cash management and end-of-shift reconciliation.
• Receive, sort, and file medical documents and forms.
• Answer calls promptly and distribute messages.
• Maintain clean front office and stock supplies.

Skills

Typing skills

Clerical experience

Communication skills

Multitasking

Customer service

Stamina

Team player

Attention to detail

Education

High school diploma or equivalent

Job description

Patient First in Annandale, VA, is seeking a Front Office team member to support patient check-in, billing, and reception tasks. You will assist patients at kiosks, register them, and handle charges with care and efficiency.

The role emphasizes compassionate service and accurate data entry in a busy clinic setting. Responsibilities include cash handling, processing receipts, answering billing questions, coordinating with clinical staff, and maintaining organized records.