Patient Services & Care Coordination Specialist

UK HealthCare; Lexington (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

UK HealthCare in Lexington, KY is seeking a Patient Services Coordinator to manage coordinating patient services, gather medical records, perform scanning, coordinate referrals, and schedule multiple appointments. You will answer phone calls and support multidisciplinary teams.

The ideal candidate has strong interpersonal communication, familiarity with medical terminology, and prior healthcare customer service experience.

Qualifications

• Strong interpersonal communication and ability to work within a multidisciplinary team.
• Knowledge or familiarity with medical terminology is preferred.
• Customer service experience in healthcare is preferred.

Responsibilities

• Coordinate patient services including gathering medical records and scanning.
• Make referrals to other healthcare facilities as needed.
• Coordinate and schedule multiple appointments.
• Answer phone calls and provide frontline support.

Skills

Interpersonal communication

Team collaboration

Customer service in healthcare

Medical terminology knowledge

Job description

UK HealthCare in Lexington, KY is seeking a Patient Services Coordinator to manage coordinating patient services, gather medical records, perform scanning, coordinate referrals, and schedule multiple appointments. You will answer phone calls and support multidisciplinary teams.

The ideal candidate has strong interpersonal communication, familiarity with medical terminology, and prior healthcare customer service experience.