Patient Services & Billing Coordinator

Prisma Health; Columbia (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Prisma Health is seeking an Administrative Support role in Richland, SC to assist the Rehabilitative Services Ortho Admin office. The position focuses on patient scheduling, benefits verification, and billing support to ensure smooth operations for therapy services.

Responsibilities include coordinating appointments, handling payments, responding to referrals, and providing high-quality customer service to patients and providers.

Qualifications

• Two years' experience in admissions, billing, collections, insurance or customer service.
• Education: High School Diploma or equivalent.
• Strong computer skills and familiarity with medical terminology (preferred).

Responsibilities

• Provides direct customer service and clerical support for the department.
• Coordinates schedule for procedures and rehab to optimize patient visits.
• Verifies patient benefits and explains financial responsibility.
• Assists with authorizations, claims edits, and payment collection.
• Responds to referrals and triages based on urgency.
• Orders and processes office supplies and maintains facilities.
• Answers phones and greets patients; handles general inquiries.
• Performs other duties as assigned.

Skills

Basic computer skills

Word Processing

Spreadsheets

Database

Data Entry

Registration and scheduling experience

Medical terminology familiarity

Office equipment knowledge

Mathematical skills

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

Prisma Health is seeking an Administrative Support role in Richland, SC to assist the Rehabilitative Services Ortho Admin office. The position focuses on patient scheduling, benefits verification, and billing support to ensure smooth operations for therapy services.

Responsibilities include coordinating appointments, handling payments, responding to referrals, and providing high-quality customer service to patients and providers.