Patient Services Specialist - Front Desk & Billing

Prisma Health; New York (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Prisma Health is seeking a front office associate to support physician practice operations at the Columbia location. You will register patients, collect pre-certifications, and assist with billing—ensuring efficient patient flow and accurate data entry.

The role requires strong interpersonal skills, professionalism, and the ability to manage multiple tasks in a fast-paced environment. Prior exposure to medical billing or coding is beneficial, with opportunities to grow within Practice Operations.

Qualifications

• High School Diploma or equivalent.
• Associate degree in a technical field is preferred.
• Basic understanding of ICD-9 and CPT coding.

Responsibilities

• Handle complete and accurate patient registration and scheduling tasks.
• Provide front office phone support and assist patients with questions.
• Process insurance forms, pre-certifications, and billing information.
• Post payments, balance cash drawer, and prepare daily deposits.
• Maintain patient charts and update scheduling and profiles.

Skills

Public interaction

Interpersonal skills

Customer service

Attention to detail

Education

Associate degree in technical specialty (18 months)

Job description

Prisma Health is seeking a front office associate to support physician practice operations at the Columbia location. You will register patients, collect pre-certifications, and assist with billing—ensuring efficient patient flow and accurate data entry.

The role requires strong interpersonal skills, professionalism, and the ability to manage multiple tasks in a fast-paced environment. Prior exposure to medical billing or coding is beneficial, with opportunities to grow within Practice Operations.