Patient Services Associate: Scheduling & Care Access

Baylor Scott & White Health; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott and White Health in Dallas, TX is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office or clinic.

You will handle patient check-in/check-out, scheduling, insurance verification, and phone inquiries, delivering patient-centered care with accuracy and empathy in a fast-paced setting. This entry-level role supports front-d desk operations and medical records tasks as needed.

Qualifications

• Education: HS Diploma or GED equivalent.
• Experience: Less than 1 year in related role.

Responsibilities

• Assist with patient duties including check-in/check-out, scheduling and referrals.
• Verify insurance information and patient demographics in the system.
• Answer phones and respond to routine inquiries about services and hours.
• Assist with medical records duties as requested.
• Handle payments and post charges according to guidelines.

Skills

Customer service

Phone etiquette

Communication

Data entry

Education

High School Diploma or GED

Job description

Baylor Scott and White Health in Dallas, TX is seeking a Patient Services Specialist 1 to provide essential administrative support in a physician office or clinic.

You will handle patient check-in/check-out, scheduling, insurance verification, and phone inquiries, delivering patient-centered care with accuracy and empathy in a fast-paced setting. This entry-level role supports front-d desk operations and medical records tasks as needed.