Patient Experience & Scheduling Specialist

Baylor Scott & White Health; Bryan (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) with match up to 5%

Tuition reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health seeks a Patient Services Specialist 1 to provide front-desk and administrative support in a physician office or clinic. Responsibilities include patient check-in/check-out, scheduling of visits, insurance verification, and answering phones.

The role requires excellent communication, empathy, and attention to detail in a fast-paced healthcare environment, with a focus on high-quality patient-centered care.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience preferred.
• Strong data entry and typing skills, and ability to use computer systems.

Responsibilities

• Assist with patient check-in and check-out, scheduling, and referrals.
• Verify insurance information and demographics; enter changes in system.

Skills

Communication skills

Phone etiquette

Empathy

Data entry

Attention to detail

Calm under pressure

Education

HS Diploma/GED

Job description

Baylor Scott & White Health seeks a Patient Services Specialist 1 to provide front-desk and administrative support in a physician office or clinic. Responsibilities include patient check-in/check-out, scheduling of visits, insurance verification, and answering phones.

The role requires excellent communication, empathy, and attention to detail in a fast-paced healthcare environment, with a focus on high-quality patient-centered care.