Patient Services Associate I-II - Onsite Multi-Specialty

University of Colorado; South Dakota; On-site; USD 42,000 - 52,000; Full time

Job summary

University of Colorado Anschutz Medical Campus is seeking a Patient Services Representative I-II for Multi-Specialty Medicine in Highlands Ranch. The role supports seamless patient flow, front-desk operations, and accurate data capture in the outpatient setting.

Ideal candidates have a high school diploma and 1+ years of patient-facing experience, with strong communication skills and a willingness to work onsite in Highlands Ranch, CO. Medical office experience is a plus.

Qualifications

• High school diploma or GED required.
• 1+ years of patient-facing experience preferred.
• Experience in a medical setting is a plus.

Responsibilities

• Greets and assists patients and visitors, creating a positive first impression.
• Checks patients in and out for appointments and schedules follow-ups.
• Verifies patient and insurance information and updates EPIC accordingly.
• Answers multiple phone lines to address patient needs.
• Monitors provider schedules to fill open appointment slots the same day.
• Reviews daily appointment reports to ensure referrals are accurate.
• Collects patient copays and balances as required.

Skills

Patient-facing experience

Customer service

Communication skills

Bilingual Spanish

Education

High school diploma or GED

Job description

University of Colorado Anschutz Medical Campus is seeking a Patient Services Representative I-II for Multi-Specialty Medicine in Highlands Ranch. The role supports seamless patient flow, front-desk operations, and accurate data capture in the outpatient setting.

Ideal candidates have a high school diploma and 1+ years of patient-facing experience, with strong communication skills and a willingness to work onsite in Highlands Ranch, CO. Medical office experience is a plus.