Patient Services Associate - Front Desk (Temporary)

Advanced Urology Centers of New York; Town of Islip (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Integrated Medical Professionals is seeking a Patient Service Representative I for the West Islip, NY office. You will greet patients, handle front desk duties, schedule appointments, and assist with intake and checkout, ensuring accurate registration and timely processing of payments and records.

The role requires meeting patient service standards, HIPAA compliance, and coordination with clinical staff. This temporary position runs 4–6 months and emphasizes a smooth patient experience.

Qualifications

• High School diploma or equivalent required; some college work preferred.
• 1-3 years of customer service experience; medical office experience preferred.
• Basic knowledge of CPT coding and ICD-10 coding preferred.

Responsibilities

• Greet and assist patients and visitors at the front desk, in person or by phone.
• Register new patients and update demographics; collect co-pays and balances.
• Verify insurance, obtain referrals/authorizations when required, and schedule appointments.

Skills

Customer service

Phone handling

Office software

EMR navigation

HIPAA compliance

Education

High school diploma

Some college preferred

Tools

Microsoft Office

EMR systems

Job description

Integrated Medical Professionals is seeking a Patient Service Representative I for the West Islip, NY office. You will greet patients, handle front desk duties, schedule appointments, and assist with intake and checkout, ensuring accurate registration and timely processing of payments and records.

The role requires meeting patient service standards, HIPAA compliance, and coordination with clinical staff. This temporary position runs 4–6 months and emphasizes a smooth patient experience.