Patient Services Associate | Front Desk & Patient Care

Mercy Medical Center, Inc.; Ellicott City (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Wellness credit

403(b) retirement

Paid time off

Tuition reimbursement

Mental health resources

Disability benefits

Discounts on insurance

Rewards program

Job summary

Mercy Medical Center in Ellicott City is hiring a Medical Receptionist to greet patients, register them, and manage front desk operations with warmth and professionalism. You will schedule appointments, answer phones, scan medical records, triage calls by severity, collect insurance information, verify benefits, and handle charge entry and payment posting.

This role offers competitive health, vision and dental benefits, a 403(b) plan, PTO and holidays, tuition assistance, and other employee

Qualifications

• Education: High School Diploma or GED.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Answer phones and triage inquiries.
• Scan medical records.
• Triage patient calls by severity/importance.
• Collect insurance information and verify benefits.
• Process charge entry and payment posting.

Education

High School Diploma or GED

Job description

Mercy Medical Center in Ellicott City is hiring a Medical Receptionist to greet patients, register them, and manage front desk operations with warmth and professionalism. You will schedule appointments, answer phones, scan medical records, triage calls by severity, collect insurance information, verify benefits, and handle charge entry and payment posting.

This role offers competitive health, vision and dental benefits, a 403(b) plan, PTO and holidays, tuition assistance, and other employee