Patient Service Associate

Mercy Medical Center, Inc.; Ellicott City (MD); Presencial; USD 25.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Wellness credit

403(b) retirement

Paid time off

Tuition reimbursement

Mental health resources

Disability benefits

Discounts on insurance

Rewards program

Descripción de la vacante

Mercy Medical Center in Ellicott City is hiring a Medical Receptionist to greet patients, register them, and manage front desk operations with warmth and professionalism. You will schedule appointments, answer phones, scan medical records, triage calls by severity, collect insurance information, verify benefits, and handle charge entry and payment posting.

This role offers competitive health, vision and dental benefits, a 403(b) plan, PTO and holidays, tuition assistance, and other employee

Formación

• Education: High School Diploma or GED.

Responsabilidades

• Greet and register patients.
• Schedule patient appointments.
• Answer phones and triage inquiries.
• Scan medical records.
• Triage patient calls by severity/importance.
• Collect insurance information and verify benefits.
• Process charge entry and payment posting.

Educación

High School Diploma or GED

Descripción del empleo

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist at Mercy's Ellicott City location!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to:

• Scheduling patients
• Answering phones
• Scanning medical records
• Triage patient phone calls for severity/importance
• Collection of insurance information and verification or benefits
• Charge entry and payment posting.

Requirements

• Education: High School Diploma or GED

Min

USD $17.83/Hr.

Max

USD $26.75/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Reimbursement for tuition, books and fees
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.