Patient Services Assistant

Therapy South, LLC; Pell City (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

TherapySouth is an established physical therapy provider dedicated to hands-on care, close to a patient's home or work. Founded in 2006, the company emphasizes a friendly, home-like clinic atmosphere and personalized patient interactions.

The team upholds core values including Perseverance, Faith, Family, Compassion, Integrity, Service, Giving, and Fitness, and operates as an Equal Opportunity Employer. The role listed focuses on essential front-desk functions and patient coordination.

Responsibilities

• Answer the phones appropriately.
• Greet patients as they come in the door.
• Schedule new and returning patients.
• Scan necessary documentation into patient's electronic account.
• Manage faxes
• Collect OTC payments in accordance with Patient Payment Guidelines.
• Contact referrals the same day as received and attempt to schedule appointment within 24 hours
• HIPAA
• Demonstrate good basic computer skills.
• Comply with all company policies and procedures as well as State and Federal regulations.

Job description

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics!

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in:

• Perseverance
• Faith
• Family
• Compassion
• Integrity
• Service
• Giving
• Fitness

Essential Functions

• 2. Answer the phones appropriately.
• 3. Greet patients as they come in the door.
• 4. Schedule new and returning patients.
• 5. Scan necessary documentation into patient's electronic account.
• 6. Manage faxes
• 7. Collect OTC payments in accordance with Patient Payment Guidelines.
• 8. Contact referrals the same day as received and attempt to schedule appointment within 24 hours
• 9. HIPAA
• 10. Demonstrate good basic computer skills.
• 11. Comply with all company policies and procedures as well as State and Federal regulations.

TherapySouth is an Equal Opportunity Employer.