Patient Services Advior-Float

Community-Health-Northwest-Florida; Pensacola (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

Community Health Northwest Florida seeks a Float Patient Services Advisor to provide front‑desk and patient registration support across CHNWF clinic locations. You will greet patients, check in, verify demographics, schedule appointments, and maintain accurate records in the electronic health record.

You must be willing to travel to any CHNWF clinic, with a flexible schedule including 10‑hour shifts, evenings, and weekends, plus a valid Florida driver's license.

Qualifications

• Associate degree or equivalent work experience.
• Medical billing experience or training.
• Experience with EHR and patient registration.
• Medical office and customer service experience preferred.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Complete patient check-in and registration.
• Verify and update patient demographics and insurance information.
• Schedule appointments and collect co-pays/payments as needed.
• Maintain accurate information in the electronic health record.
• Assist patients with forms, Sliding Fee Program information, transportation, and interpretation services when needed.
• Maintain patient confidentiality and follow HIPAA requirements.
• Communicate effectively with patients, clinical staff, and coworkers.
• Perform other duties as assigned.

Skills

Communication

Organization

Multitasking

Customer service

Teamwork

Education

Associate Degree or comparable work experience

Tools

Electronic Health Records (EHR)

Medical Billing Software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pensacola, FL, US

1 Attachments

2 days ago Requisition ID: 1379

Community Health Northwest Florida is seeking aFloat Patient Services Advisor (PSA). This position provides front-desk and patient registration support at various CHNWF clinic locations based on coverage needs.

Primary Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Complete patient check-in and registration.
• Verify and update patient demographics and insurance information.
• Schedule appointments and collect co-pays/payments as needed.
• Maintain accurate information in the electronic health record.
• Assist patients with forms, Sliding Fee Program information, transportation, and interpretation services when needed.
• Maintain patient confidentiality and follow HIPAA requirements.
• Communicate effectively with patients, clinical staff, and coworkers.
• Perform other duties as assigned.

Float Requirements

• Must be willing and able to travel toany CHNWF clinic location as needed.
• Must have a flexible schedule, including availability for10-hour shifts, evenings, and weekends.
• Must have avalid Florida driver's license and proof of automobile insurance.
• Must be dependable, professional, team-oriented, and able to work well under pressure.
• Must have experience inAdult Health and Pediatrics or be willing to train in both.
• Must have5 years of experience in the field with no break in service.
• Must complete at least90 days of training and demonstrate proficiency in each required area.

Internal Candidates

Internal applicants must have:

• Excellent performance evaluations.
• No written counseling or Performance Improvement Plans.
• No attendance concerns.
• A record of punctuality and dependability.

Float Stipend

The Float PSA will receive an additional$160 weekly stipend in addition to their regular hourly wage. The stipend includes consideration formileage and gas and will end if the employee is no longer in the Float position.

Qualifications

• Associate Degree or comparable work experience.
• Medical billing experience or comparable training.
• Experience with electronic health records and patient registration.
• Medical office and customer service experience preferred.
• Strong communication, organization, and multitasking skills.

Interested and qualified candidates are encouraged to apply.