Patient Services Advior-Float

Escambia Community Clin; Pensacola (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Mileage reimbursement

Weekly stipend

Job summary

Community Health Northwest Florida seeks a Float Patient Services Advisor to provide front-desk and patient registration support at CHNWF clinics as needed.

The role requires travel to any CHNWF location, a flexible schedule with 10-hour shifts, and a background in Adult Health or Pediatrics is beneficial. Training will be provided, and the position emphasizes patient service and HIPAA compliance.

Qualifications

• Associate Degree or comparable work experience.
• Medical billing experience or training.
• Experience with electronic health records and patient registration.
• Medical office and customer service experience preferred.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Greet and assist patients at front desk in a friendly, professional manner.
• Complete patient check-in and registration.
• Verify and update patient demographics and insurance information.
• Schedule appointments and collect co-pays/payments as needed.
• Maintain accurate information in the electronic health record.
• Assist patients with forms, Sliding Fee Program information, transportation, and interpretation services.
• Maintain patient confidentiality and HIPAA compliance.
• Communicate effectively with patients, clinical staff, and coworkers.
• Perform other duties as assigned.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pensacola, FL, US

Community Health Northwest Florida is seeking a Float Patient Services Advisor (PSA). This position provides front-desk and patient registration support at various CHNWF clinic locations based on coverage needs.

Primary Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Complete patient check-in and registration.
• Verify and update patient demographics and insurance information.
• Schedule appointments and collect co-pays/payments as needed.
• Maintain accurate information in the electronic health record.
• Assist patients with forms, Sliding Fee Program information, transportation, and interpretation services when needed.
• Maintain patient confidentiality and follow HIPAA requirements.
• Communicate effectively with patients, clinical staff, and coworkers.
• Perform other duties as assigned.

Float Requirements

• Must be willing and able to travel to any CHNWF clinic location as needed.
• Must have a flexible schedule, including availability for 10-hour shifts, evenings, and weekends.
• Must have a valid Florida driver's license and proof of automobile insurance.
• Must be dependable, professional, team-oriented, and able to work well under pressure.
• Must have experience in Adult Health and Pediatrics or be willing to train in both.
• Must have 5 years of experience in the field with no break in service.
• Must complete at least 90 days of training and demonstrate proficiency in each required area.

Internal Candidates

Internal applicants must have:

• Excellent performance evaluations.
• No written counseling or Performance Improvement Plans.
• No attendance concerns.
• A record of punctuality and dependability.

Float Stipend

The Float PSA will receive an additional $160 weekly stipend in addition to their regular hourly wage. The stipend includes consideration for mileage and gas and will end if the employee is no longer in the Float position.

Qualifications

• Associate Degree or comparable work experience.
• Medical billing experience or comparable training.
• Experience with electronic health records and patient registration.
• Medical office and customer service experience preferred.
• Strong communication, organization, and multitasking skills.