Patient Service Specialist - Medical Front Office

Baylor Scott & White Institute for Rehabilitation - Outpatient; Frisco (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Specialist, where you'll play a vital role in delivering exceptional customer service in a fast-paced environment. This entry-level position offers a solid work-life balance, allowing you to thrive both personally and professionally. You'll be responsible for patient intake, scheduling, and insurance verifications, ensuring a smooth experience for patients and staff alike. With comprehensive benefits including health insurance, paid time off, and a 401(k) plan with company match, this opportunity is perfect for those looking to start their career in a supportive and dynamic setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) with Company Match

Disability Insurance

Personal and Family Medical Leave

Qualifications

• Entry-level position requiring a high school diploma or GED.
• Knowledge of insurance verification preferred.

Responsibilities

• Provide outstanding customer service to patients and staff.
• Handle patient intake, data entry, and insurance verification.
• Support front office operations in outpatient centers.

Skills

Customer Service

Detail Oriented

Insurance Verification

Education

High School Diploma

GED

Job description

Baylor Scott & White Institute for Rehabilitation

Hours : vary between Monday - Friday 8am - 5pm

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary : $18 per hour based off experience

Benefits of becoming a Patient Service Specialist with us :

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program
• Eligibility and effective dates vary

Responsibilities

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Knowledge of insurance verification

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.