Patient Service Specialist – Front Desk & Scheduling

Esse Health; St. Louis (MO); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Benefits start first month

Generous PTO and 9 paid holidays

401k match + profit sharing

Tuition reimbursement

Wellness program

Mentorship opportunities

Job summary

Esse Health is seeking a Patient Service Representative for the Comprehensive Primary Care Associates office in St. Louis, MO. This full-time outpatient role runs Monday–Thursday 7:30 a.m. – 4:30 p.m.

and Friday 7:30 a.m. – 2:00 p.m., with no nights, weekends or holidays. The position involves answering calls, collecting patient information, scheduling appointments, and processing faxes in a clinical setting.

Qualifications

• High school diploma or equivalent required.
• 1+ years of public/customer service experience, healthcare preferred.
• Knowledge of medical terminology and health insurance plans.
• Ability to communicate effectively with physicians, coworkers, and patients.
• Proficient in PC/Windows and related office software.

Responsibilities

• Answer incoming calls for the office.
• Ask pertinent questions related to patient symptoms and relay this information to the provider.
• Schedule appointments.
• Handle faxes.

Skills

Communication

Multi-tasking

Organization

Customer service

Education

High school diploma

Tools

PC/Windows

Job description

Esse Health is seeking a Patient Service Representative for the Comprehensive Primary Care Associates office in St. Louis, MO. This full-time outpatient role runs Monday–Thursday 7:30 a.m. – 4:30 p.m.

and Friday 7:30 a.m. – 2:00 p.m., with no nights, weekends or holidays. The position involves answering calls, collecting patient information, scheduling appointments, and processing faxes in a clinical setting.