Patient Service Representative - Doctor's Office - St. Charles

Esse Health; Saint Charles (MO); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

401k matching

Job summary

Esse Health in St. Charles, MO is seeking a Patient Service Representative for our outpatient clinic to manage front-desk activities, patient check-in/check-out, and insurance verification.

The role supports physicians and staff in delivering patient-centered care. The ideal candidate will have a high school diploma or equivalent, 1+ year of public-facing experience, knowledge of medical terminology and insurance plans, and basic medical coding familiarity.

Qualifications

• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1+ years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology.
• Knowledge of the different types of health insurance plans (HMO, PPO, etc.).
• Medical coding familiarity.
• Willingness to prioritize patient comfort and satisfaction.
• Ability to communicate effectively with physicians, coworkers, and staff in other departments.

Responsibilities

• Perform patient check-in and check-out.
• Collect co-payments.
• Verify insurance.
• Answer the telephone.
• Balance monies at day end.
• Enter physician-related charges into the computer if required.
• Bill hospital or nursing home charges if needed.

Skills

Customer service

Medical terminology

Communication

Insurance knowledge

Education

High School Diploma or equivalent

Tools

Billing software

Job description

Patient Service Representative - Doctor's Office - St. Charles

Job Category: Office Clerical

Requisition Number: PATIE007586

Locations

Showing 1 location

Saint Charles, MO 63303, USA

Description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

SIGN ON BONUS ELIGIBLE!!

Join Our Team:

We are searching for a Patient Service Representative for our St. Charles Complete Care office located at 1551 Wall Street!

• Full-time opening
• Monday - Friday
• Outpatient clinical practice

Day-to-Day:

• Perform patient check-in/check-out
• Collect co-payments
• Verify insurance
• Answer the telephone
• Balance monies at day end
• May be required to enter physician-related charges into the computer
• May be required to bill hospital/nursing home charges

Who we are seeking (preferred):

• The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology,
• Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc.
• Medical coding familiarity.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer:

• Benefits the first of the month following your hire date
• Available benefits: Medical,Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.