Patient Service Specialist - Front Desk & Scheduling

Forefront Dermatology; Batesville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

PTO and Holiday pay

Company paid life insurance

Long term disability

Short term disability

Additional life insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Batesville, IN is seeking a Patient Service Representative to greet patients, check in for appointments, verify insurance, and manage a multi-line phone system. Responsibilities include scanning documents into the electronic health record and handling cash payments and co-pays.

The ideal candidate will have a high school diploma, 1+ year medical office experience, strong computer skills, and excellent customer service.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of medical office experience preferred.
• Proficient in basic computer functions and typing ability.
• Strong customer service, communication and organizational skills.
• Capable of multi-tasking and working in a team.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains waiting area and reception counter tidiness.
• Schedules follow-up appointments and handles mail.
• Sells and tracks cosmetic products; processes co-pays/cash payments.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Confidentiality

Typing 40 wpm

Teamwork

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Forefront Dermatology in Batesville, IN is seeking a Patient Service Representative to greet patients, check in for appointments, verify insurance, and manage a multi-line phone system. Responsibilities include scanning documents into the electronic health record and handling cash payments and co-pays.

The ideal candidate will have a high school diploma, 1+ year medical office experience, strong computer skills, and excellent customer service.