Patient Services Specialist - Front Desk & Check-In

Forefront Dermatology; Mountain Brook (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account 500$ matching

Paid time off and holidays

Life insurance and long-term-disablity

Voluntary short-term disability

Job summary

Forefront Dermatology is seeking a Patient Service Representative at our Mountain Brook, AL clinic. The role focuses on patient check-in, insurance verification, and front desk duties in a fast-paced dermatology setting.

Responsibilities include managing the EHR, scheduling, greeting patients, and handling co-pays. A positive, team-oriented approach and strong communication are essential for success in this frontline position.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of medical office experience preferred.
• Proficient in basic computer functions and able to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Ability to type at least 40 wpm.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into the electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Monitors schedules for added, canceled or no-show appointments.
• Schedules follow-up appointments as needed.
• Responds to tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day appointments.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Confidentiality

Typing speed

Teamwork

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) software

Job description

Forefront Dermatology is seeking a Patient Service Representative at our Mountain Brook, AL clinic. The role focuses on patient check-in, insurance verification, and front desk duties in a fast-paced dermatology setting.

Responsibilities include managing the EHR, scheduling, greeting patients, and handling co-pays. A positive, team-oriented approach and strong communication are essential for success in this frontline position.