Patient Service Specialist (Float) – Front Desk & Care

Hmixray; Bowie (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

HSA with employer funding

Wellness dollars

401(k) match

Free imaging services

Job summary

Leading Radiology Forward is seeking a Patient Service Representative in the United States to greet and register patients, verify insurance information, collect co-pays, and handle appointment scheduling in a fast-paced, team-focused environment.

The role emphasizes patient care, accuracy of documentation, and collaboration with back-office staff to ensure timely and effective care while maintaining patient privacy and professional behavior.

Qualifications

• Genuine passion for customer service.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Ability to prioritize and organize tasks.
• Experience in a medical/radiology setting preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify or obtain insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect and log co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Guide patients on prep and safety protocols and provide directions to facilities.

Skills

Customer service

Communication

Multitasking

Professionalism

Teamwork

Education

High School Diploma or GED

Tools

Computer skills

Medical terminology

Job description

Leading Radiology Forward is seeking a Patient Service Representative in the United States to greet and register patients, verify insurance information, collect co-pays, and handle appointment scheduling in a fast-paced, team-focused environment.

The role emphasizes patient care, accuracy of documentation, and collaboration with back-office staff to ensure timely and effective care while maintaining patient privacy and professional behavior.