Patient Service Specialist

Select Medical; Flanders (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship

Student debt benefit

PTO

Comprehensive benefits

401(k)

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center in Flanders, NJ, is hiring a Patient Service Specialist for full-time, 40 hours per week. The role focuses on managing the front office, scheduling patients, and ensuring accurate medical records while delivering excellent customer service.

The position requires a High School Diploma or equivalent, with preference for 2 years in a medical office and knowledge of health insurance. Proficiency with computers and strong communication are essential.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic computer skills including keyboard familiarity and word processing

Responsibilities

• Maintains front-office operations and delivers high-level customer service.
• Schedules patients, handles reception, and manages medical records.
• Compiles clinic statistics and reports; tracks authorizations.
• Collects and reconciles daily cash deposits.
• Ensures clear communication with staff, patients, and providers

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

High School Diploma

Job description

Overview

Kessler Rehabilitation CenterPosition: Patient Service Specialist

Location: 293 US-206 Ste 10, Flanders, NJ 07836

Schedule: Full-time 40 hours weekly

Compensation: $20-$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.

Additional Data

Equal Opportunity Employer/including Disabled/Veterans