Patient Service Specialist

UVM Health; Burlington, Northern (VT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

UVM Health is seeking a Patient Service Specialist for full-time, Monday through Friday day shifts in Chittenden County. The role supports patients and families, collaborates with the care team, and helps maintain efficient clinic operations in a busy medical office setting.

Ideal candidates will have proven customer service experience and a HS diploma, with a preference for those who have worked in clinical or administrative environments. H.S.

Qualifications

• Proven customer service experience is required.
• Experience in a clinical or administrative setting preferred.
• H.S. diploma or equivalent required; coursework in administrative or medical sciences preferred.

Responsibilities

• Provide administrative support in the clinic setting to patients, families, and care team members to ensure smooth operation of the medical office.

Skills

Customer service

Education

High School Diploma

Job description

PLEASE NOTE: These are FULL TIME Monday - Friday day positions located in Chittenden County.

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high-quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

Clinics Currently Hiring*:

• Dermatology @ 350 Tilley Drive in South Burlington
• South Burlington Family Medicine @ 3 Timber Lane in South Burlington

*Subject to change

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.