Patient Experience Coordinator – Medical Office

University of Vermont Medical Center; South Burlington (VT); On-site; USD 36,000 - 42,000; Full time

Job summary

The University of Vermont Medical Center’s South Burlington Family Practice seeks a Patient Service Specialist to deliver friendly, efficient front-desk service and essential administrative support in a busy clinic. You will interact with patients, families, and care teams to ensure a smooth visit and positive experience.

Ideal candidates have strong customer service, organization, and computer/data entry skills, with the ability to multi-task and adapt to evolving clinic needs in a fast-paced

Qualifications

• Proven excellent customer service experience required.
• Must have at least one year of experience in a clinical and/or administrative setting.

Responsibilities

• Provide administrative support in the clinic setting to patients and families and to members of the care team.
• Assist with front-desk operations to ensure a smooth, welcoming patient experience.
• Support administrative leaders and staff to help the medical office run efficiently.

Skills

Customer service

Multi-tasking

Data entry

Computer skills

Adaptability

Education

High school diploma

Tools

Computer programs

Job description

The University of Vermont Medical Center’s South Burlington Family Practice seeks a Patient Service Specialist to deliver friendly, efficient front-desk service and essential administrative support in a busy clinic. You will interact with patients, families, and care teams to ensure a smooth visit and positive experience.

Ideal candidates have strong customer service, organization, and computer/data entry skills, with the ability to multi-task and adapt to evolving clinic needs in a fast-paced