Patient Experience Coordinator

UVM Health - UVM Medical Center; South Burlington (VT); On-site; USD 34,000 - 46,000; Full time

Job summary

UVM Health - UVM Medical Center is seeking a Patient Service Specialist for the South Burlington Family Practice. The role emphasizes delivering high-quality customer service to patients and visitors while providing essential administrative support in a clinic setting.

Ideal candidates have a HS diploma, at least one year of experience in a clinical or administrative setting, and strong computer/data entry skills. Coursework in administrative or medical sciences is preferred.

Qualifications

• Requires HS diploma or equivalent.
• Proven excellent customer service experience.
• Must have at least one year of experience in a clinical and/or administrative setting.
• Strong computer and data entry skills; ability to learn new programs.

Responsibilities

• Enhance the patient experience with caring, consistent, reliable service.
• Provide administrative support in the clinic setting to patients, families, and care team members.
• Support smooth operation of the medical office.

Skills

Customer service

Multi-tasking

Data entry

Independent worker

Education

HS diploma

Tools

Computer literacy

Job description

UVM Health - UVM Medical Center is seeking a Patient Service Specialist for the South Burlington Family Practice. The role emphasizes delivering high-quality customer service to patients and visitors while providing essential administrative support in a clinic setting.

Ideal candidates have a HS diploma, at least one year of experience in a clinical or administrative setting, and strong computer/data entry skills. Coursework in administrative or medical sciences is preferred.