Patient Service & Scheduling Specialist

Marshall Medical Center; Placerville, Northern (CA, KY); Hybrid; USD 29,000 - 33,000; Full time

Job summary

Marshall Medical Center in Placerville is seeking a Patient Service Representative 1 to provide administrative support to patients and clinicians, acting as the first contact for patients, families, and external parties. You will handle registration, scheduling, billing inquiries, and phone calls, while supporting daily clerical needs across the clinic.

The role requires excellent communication and customer service skills, with potential orientation of new staff and cross-department support.

Qualifications

• Basic medical terminology, insurance billing, and computer familiarity is preferred.
• Customer service experience preferred.

Responsibilities

• Responsibilities include patient registration, scheduling, addressing billing inquiries, and managing phone calls.
• This position also provides daily clerical support to the clinic and may assist in orienting new staff or support other departments when necessary

Skills

Detail oriented

Interpersonal skills

Organizational skills

Office equipment

Fast-paced environment

Positive attitude

Insurance verification

ID.me verification

Education

High School Diploma or GED

Job description

Marshall Medical Center in Placerville is seeking a Patient Service Representative 1 to provide administrative support to patients and clinicians, acting as the first contact for patients, families, and external parties. You will handle registration, scheduling, billing inquiries, and phone calls, while supporting daily clerical needs across the clinic.

The role requires excellent communication and customer service skills, with potential orientation of new staff and cross-department support.