Patient Service Representative - Taft Rd Cardiology

Crouse Hospital; Town of Clay (NY); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

SJH Cardiology in Liverpool, NY is seeking a Patient Service Representative who provides essential secretarial and telephone support. The role emphasizes accurate data entry, patient scheduling in the EMR, and efficient handling of referrals, balances, and messages. You will work closely with providers and staff to maintain smooth daily operations and uphold the practice's mission.

This is a full-time daytime position with standard hours; prior EPIC experience is a plus.

Qualifikationen

• High School Diploma required.
• Knowledge of medical terminology.
• Minimum 2 years' healthcare experience.
• Proven ability to use computers effectively.

Aufgaben

• Provide secretarial and phone support for the organization.
• Enter patient information and schedule appointments in the EMR.
• Manage mail, referrals, billing support, and messages.
• Collaborate with providers and staff to support daily operations.

Kenntnisse

Medical terminology

Healthcare experience

Computer literacy

Ausbildung

High School Diploma

Jobbeschreibung

SJH Cardiology

Liverpool , NY

Non Clinical

Full-Time , Days , 8:00 - 4:30 or 8:30-5

Posted 08/27/2026

Position Overview:

The Patient Service Representative provides secretarial and phone support for the organization utilizing strong verbal and written communication skills. The Patient Service Representative is responsible for correctly obtaining and entering patient information, patient scheduling, filing, managing electronic and phone messages, managing and tracking outgoing referrals, addressing patient balances and charge entry, all within the electronic medical record (EMR). Additionally, the Patient Service Representative is responsible for managing incoming and outgoing mail, clerical inventory, copying, and answering a high volume of incoming calls from patients. This position will work with the providers, managers and staff to promote quality and cost-effective daily operations. The Patient Service Representative will maintain good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Required Qualifications:

• High School Diploma
• Demonstrated knowledge of medical terminology.
• Minimum of 2 years’ experience in healthcare.
• Demonstrated experience with computer use.

Desirable Qualifications:

• Knowledge of EPIC or other EMR systems.
• Demonstrated competence interpersonal and intra professional relations.
• Demonstrated competence in acute care patient management/organization.
• Demonstrated commitment to collaboration with physicians to individualize and enhance patient care.
• Demonstrated Experience in medical billing.