Patient Service Representative - Surgery

Tenet Healthcare; Palm Springs (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with employer match

Generous paid time off

Career development opportunities

Health Savings Accounts & Flexible SPA

Employee Assistance program

Pet insurance

Legal insurance

Accident & critical illness insurance

Long term care

Elder & childcare

Auto & home insurance

Job summary

Tenet Healthcare is seeking a Medical Office Front Desk position within a physician practice in California. This role supports front office processes, greets patients, handles scheduling, and assists with insurance verification and enrollment in the patient portal.

The ideal candidate has a high school diploma or GED, with preferred completion of a medical office assistant program and at least 1 year of experience in a medical office setting. A $500 sign-on bonus is offered for new hires.

Qualifications

• Education: High school diploma or GED.
• Preferred: Completion of medical office assistant program.
• Experience: 1 year in a medical office setting.

Responsibilities

• Greets patients entering the practice.
• Manages office communications, including answering phones and scheduling.
• Checks in patients, collects demographics, verifies insurance, and enters data.
• Checks out patients and assists with referrals and scheduling.
• Collects co-pays and posts charges.
• Processes charge entries and patient balances.
• Distributes information about office policies and procedures.
• Explains the patient portal and assists with enrollment.
• Performs additional responsibilities as needed.

Education

High school diploma/GED

Completion of medical office assistant program

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus

Medical office position responsible for front office processes in the physician practice

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Qualifications

Education

Required: High school diploma/GED.

Preferred: Completion of medical office assistant program

Experience

Required: Must have 1 year of working in a medical office setting

Sign on Bonus is for New Hires Only!

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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Organization Description

In affiliation with California Practice Staff, First California Physician Partners and Desert Care Network are comprised of several hospitals, as well as primary and specialty care practices. We offer modern, comfortable facilities equipped with some of the most advanced diagnostic and treatment technologies. Our experienced network of providers is committed to providing patients with quality, compassionate care. Teamwork and a strong focus on our patients needs are at the core of everything we do.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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