Patient Service Representative

Talentify; Harlingen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Generous paid time off

Career development opportunities

Health savings accounts

Job summary

Valley Baptist Physician Network is seeking a front office professional to support a physician practice in the Harlingen area. You will greet patients, schedule appointments, verify insurance, and help with referrals while ensuring a smooth patient flow.

Responsibilities include collecting demographics, posting charges, and guiding patients in using the patient portal. A high school diploma or GED is required; healthcare admin certification is a plus.

Qualifications

• High school diploma/GED required with completion medical office assistant program preferred.
• Prefer healthcare management/administration certification.
• Two years of customer service experience, preferably in a medical office setting.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, make appointments, confirm and reschedule when necessary.
• Check in patients and collect accurate demographics; enter data into electronic system; verify insurance; assist in check-out and referral processing.

Skills

Customer service

Phone etiquette

Data entry

Medical office

Education

High school diploma/GED

Medical office assistant program

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

Responsibilities for External Candidate

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

#LI-RF1

Organization Description

Valley Baptist Physician Network is an organization of medical experts who are dedicated to providing the highest quality of care to families in the Rio Grande Valley. Our team offers advanced, compassionate service in a wide range of specialties, treating newborns to seniors and everyone in between.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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