Patient Service Representative

Talentify; Rock Hill (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, vision insurance

401(k) retirement plan with employer 3

Generous paid time off

Job summary

Tenet Physician Resources is hiring for a non-exempt front office role in a physician practice. You will greet patients, manage calls, schedule visits, verify insurance and assist with referrals and billing. A dedicated team environment supports patient-centered care and professional growth.

The position emphasizes accurate data entry, patient outreach, and portal enrollment, with a $500 sign-on bonus for new hires and opportunities linked to Tenet’s comprehensive benefits package.

Qualifications

• Minimum two years of customer service experience, preferably in a medical office setting.
• High school diploma or GED required; completion of a medical office assistant program preferred.
• Prefer healthcare management/administration certification (optional).

Responsibilities

• Greet patients entering the physician practice.
• Answer phones, schedule and confirm appointments; reschedule as needed.
• Check in patients and collect demographics; enter data into electronic system; verify insurance.
• Assist in check-out, referrals processing and scheduling.
• Collect co-pays and post charges; perform charge entry and patient balance processing.
• Distribute information about office policies and the practice.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Phone etiquette

Data entry

Insurance verification

Education

High school diploma/GED

Tools

Electronic Health Records

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

#LI-RF1

Organization Description

Piedmont Physician Network, in partnership with PMC Physician Network, believes a patient relationship is a partnership that spans a lifetime and that two-way communication is the key to good health. Building on decades of successful care, our team provides patient-centered care that collaborates and empowers patients by educating and involving them in each stage of treatment. Our distinguished network of providers is committed to providing our patients with outstanding care and service at every encounter. Skilled physicians and a caring, compassionate staff focus on ensuring that every patient has a positive and hassle-free experience with personalized attention

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603022136