Patient Services Representative

Talentify; Modesto (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Career development

HSAs/FSAs

Employee Assistance program

Employee discount program

Pet insurance

Legal insurance

Accident & critical illness insurance

Long term care

Job summary

Tenet Physician Resources is hiring for a medical office front desk role in California. The position focuses on greeting patients, scheduling, insurance verification, and charge processing in a physician practice.

Required: high school diploma and 1 year in a medical office setting. Preferred: completed medical office assistant program. Sign-on bonus offered and comprehensive benefits package available.

Qualifications

• High school diploma or GED required.
• Preferred completion of medical office assistant program.
• 1 year of experience in a medical office setting.

Responsibilities

• Greet patients and manage front desk communications.
• Check in/out patients, verify demographics and insurance.
• Collect co-pays, post charges and assist with referrals.
• Explain patient portal and assist enrollment.
• Perform additional duties as needed.

Skills

Patient check-in

Phone & scheduling

Data entry

Insurance verification

Co-pay collection

Referral processing

Front desk

Education

High school diploma/GED

Medical office assistant program

Tools

EHR system

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus Medical office position responsible for front office processes in the physician practice.

Responsibilities

Essential Job Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed

Qualifications

Education

Required: High school diploma/GED.

Preferred: Completion of medical office assistant program

Experience

Required: Must have 1 year of working in a medical office setting

Sign on Bonus is for New Hires Only!

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Organization Description

In affiliation with California Practice Staff, First California Physician Partners and Desert Care Network are comprised of several hospitals, as well as primary and specialty care practices. We offer modern, comfortable facilities equipped with some of the most advanced diagnostic and treatment technologies. Our experienced network of providers is committed to providing patients with quality, compassionate care. Teamwork and a strong focus on our patients needs are at the core of everything we do.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.