Patient Service Representative - Sovah Ortho & Sports Medicine

Sovah Health; Danville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Sovah Health is seeking a Patient Service Representative to serve as the first line of contact for patients at their facility. This role entails greeting patients, registering them, ensuring accuracy in their information, and delivering outstanding customer service while handling upfront payment collections. Candidates should possess critical thinking skills and be able to manage a busy environment effectively.

Benefits

Health (Medical, Dental, Vision) benefits

401K benefits

Competitive Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Professional development opportunities

Qualifications

• Experience in office functions or customer service preferred.
• Ability to work with minimal supervision.
• Ability to work in a stressful environment.

Responsibilities

• Greet patients and visitors.
• Registers patients and verifies information.
• Collects patient payments and assists with account questions.

Skills

Critical thinking

Decisive judgment

Customer service

Education

High school diploma or equivalent

Job description

Patient Service Representative - Sovah Ortho & Sports Medicine

Join to apply for the Patient Service Representative - Sovah Ortho & Sports Medicine role at Sovah Health

Patient Service Representative - Sovah Ortho & Sports Medicine

2 days ago Be among the first 25 applicants

Join to apply for the Patient Service Representative - Sovah Ortho & Sports Medicine role at Sovah Health

Get AI-powered advice on this job and more exclusive features.

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.

Where We Are

From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small town charm. We are home to a thriving arts and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional development, Growth opportunities, and Mentor-based training
• And much more…
  
  

Position Summary

Sovah Health is looking for someone who is the first line of contact for a patient in the facility. Position serves as the liaison between the physician and the patients. Information is gathered from the patient and entered into the computer system to create an encounter record. Responsible for upfront collections. Delivers customer service support to staff, patients, families, visitors.

• Greets patients and visitors.
• Registers patients, verifies patient information, explains and obtains necessary signatures.
• Answers, screens, and routes telephone calls on a multi-line phone system.
• Communicates with the answering service and ensures reminder phone calls are done daily.
• Collects patient co-payments, deductibles, payments and assists patients with account balances and questions.
• Reconciles cash/payment drawer and for the daily bank deposit.
• Follows through on MD orders by providing work excuses, obtaining medical records.
• Assembles and maintains patient records and charts.
  
  

Minimum Qualifications

Minimum Education

High school diploma or equivalent required

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

One (1) year of experience with office functions or customer service preferred

EEOC Statement

Two (2) years of Medical Office experience preferred

SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Sovah Health by 2x

Get notified about new Patient Service Representative jobs in Danville, VA.

Entry-Level Healthcare Position - Training Provided

Lead Patient Services Representative - Sovah Ortho & Sports Medicine

Entry-Level Healthcare Position - Training Provided

Entry-Level Healthcare Position - Training Provided

Patient Service Representative - Sovah Ortho & Sports Medicine

Lead Patient Services Representative - Sovah Ortho & Sports Medicine

Travel Nurse RN - Med Surg / Telemetry - $1,940 per week

Patient Service Representative - Sovah Ortho & Sports Medicine

Lead Patient Services Representative - Sovah Ortho & Sports Medicine

Travel Medical-Surgical Telemetry Registered Nurse - $2,187 per week

Travel Nurse RN - Cardiac Cath Lab - $2,405 per week

Travel Nurse RN - Cardiac Cath Lab - $2,625 per week

Travel Nurse RN - Cardiac Cath Lab - $2,660 per week

Travel Nurse RN - Cardiac Cath Lab - $2,526 per week

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2407)

Patient Services Manager - Sovah Ortho & Sport Medicine

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.