Patient Service Representative - Sovah Ortho & Sports Medicine

Lifepoint Health®; Danville (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Lifepoint Health is seeking a Patient Service Representative for Sovah Ortho & Sports Medicine in Danville, VA. This role involves greeting patients, managing registrations, and ensuring exceptional customer service. Join a supportive team that prioritizes patient care and professional growth, with benefits including health insurance and tuition assistance.

Benefits

Health (Medical, Dental, Vision) benefits

Competitive Paid Time Off

Tuition Reimbursement/Assistance

Professional development opportunities

Employee Assistance Program

Qualifications

• Requires high school diploma.
• One year experience in office functions/customer service preferred.
• Two years of medical office experience preferred.

Responsibilities

• Serves as first contact for patients in the facility.
• Registers patients and verifies patient information.
• Gathers and enters patient information into the system.

Skills

Critical thinking

Decisive judgment

Customer service

Stress management

Education

High school diploma or equivalent

Job description

Patient Service Representative - Sovah Ortho & Sports Medicine

Join to apply for the Patient Service Representative - Sovah Ortho & Sports Medicine role at Lifepoint Health

Patient Service Representative - Sovah Ortho & Sports Medicine

2 weeks ago Be among the first 25 applicants

Join to apply for the Patient Service Representative - Sovah Ortho & Sports Medicine role at Lifepoint Health

Get AI-powered advice on this job and more exclusive features.

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants.

Where We Are:

From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small town charm. We are home to a thriving arts and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional development, Growth opportunities, and Mentor-based training
• And much more…
  
  

Position Summary:

Sovah Health is looking for someone who is the first line of contact for a patient in the facility. Position serves as the liaison between the physician and the patients. Information is gathered from the patient and entered into the computer system to create an encounter record. Responsible for upfront collections. Delivers customer service support to staff, patients, families, visitors.

• Greets patients and visitors.
• Registers patients, verifies patient information, explains and obtains necessary signatures.
• Answers, screens, and routes telephone calls on a multi-line phone system.
• Communicates with the answering service and ensures reminder phone calls are done daily.
• Collects patient co-payments, deductibles, payments and assists patients with account balances and questions.
• Reconciles cash/payment drawer and for the daily bank deposit.
• Follows through on MD orders by providing work excuses, obtaining medical records.
• Assembles and maintains patient records and charts.
  
  

Minimum Qualifications:

Minimum Education

High school diploma or equivalent required

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

One (1) year of experience with office functions or customer service preferred

Two (2) Years Of Medical Office Experience Preferred

EEOC Statement:

SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Lifepoint Health by 2x

Sign in to set job alerts for “Patient Service Representative” roles.

Patient Service Representative - Urgent Care - Danville

Patient Service Representative - Urgent Care - Danville

Patient Service Representative - Sovah Ortho & Sports Medicine

Patient Service Representative - Sovah Ortho & Sports Medicine

Medical Scheduler-Primary Care/PSY Scheduling

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.