Patient Service Representative- Sand Springs Clinic

Oklahoma State University Medical Center; Sand Springs (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Oklahoma State University Medical Center is seeking a Patient Service Representative to support Clinic Financial Services. The role involves preparing billing paperwork, updating patient demographics and insurance information in the practice management system, scanning insurance cards, and verifying insurance eligibility.

The PSR will schedule appointments for multiple schedules, prepare medical records, and handle patient reminders.

Responsibilities

• Prepare billing paperwork and update patient demographics and insurance in the practice management system.
• Scan insurance cards and verify insurance eligibility for billing.
• Schedule appointments and verify insurance online or with carriers.
• Collect co-pays, deductibles and balances at check-in; balance cash box and daily report.
• Prepare end-of-day bank deposits and send required documentation to Clinic Financial Services.
• Enter referrals and authorizations into the system; assist with special projects as assigned.

Job description

Job Description

A Patient Service Representative (PSR) is responsible for completing the following tasks daily: preparing billing paperwork for Clinic Financial Services which includes: accurate updating of patient demographics and insurance information in the practice management system, scanning insurance cards and ensuring all data is accurate for the billing department, preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company, scheduling appointments for multiple schedules, prepares medical record charts and makes patient appointment reminder phone calls, collecting insurance co-pays, deductibles and outstanding balance payments at check-in, balancing an assigned cash box and daily balancing report, prepares end of the day bank deposit, send documentation to Clinic Financial Services as specified. Designated PSRs are responsible for verifying and entering all incoming/outgoing referrals and authorizations into the practice management system. There may be additional projects or tasks assigned by the clinic coordinator.