Patient Service Representative (Receptionist)

Frontier Dermatology Staff Careers; Keizer, Salem (OR, OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401k

Life Insurance

8 paid holidays

Tiered PTO accrual

Sick time accrual

Complimentary parking

Pet insurance

Employee Assistance Program

Job summary

Frontier Dermatology invites skilled professionals to join our reception team at Keizer with opportunities to support multiple clinic locations. You will be the first and last impression for patients, handle check-in, scheduling, and insurance verification, and assist with payments and deposits in a fast-paced environment.

We value excellent customer service, strong organization, and attention to detail. Training covers our electronic systems and daily workflows across several dermatology

Qualifications

• Preferred receptionist experience in a medical office environment.
• HS Diploma, GED; or 1-3 months related healthcare experience.
• Fast paced environment; duties include check-in, scheduling, insurance verification, copays, deposits, and computer programs.
• Exceptional customer service, highly organized and detail oriented.

Responsibilities

• Check in patients for multiple providers.
• Schedule appointments for patients and providers.
• Verify insurance information and collect copays.
• Process daily deposits and title accounts accurately.
• Operate a variety of computer programs as needed.

Skills

Customer service

Medical office experience

Multitasking / fast-paced

Attention to detail

Computer programs proficiency

Education

HS Diploma or GED

1-3 months healthcare experience

Tools

Scheduling software

Cash handling systems

Job description

Patient Service Representative (Receptionist)

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title: Patient Service Representative
• Location: Keizer primary, Salem secondary, ability to travel to other locations as needed (mileage reimbursement available)
• Typical Schedule: Varied Mondays - Thursdays, 8:00am - 5:00pm

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Sick time accrual based on State Law
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS.. our core values:

Community – We’re loyal to our patients, providers, and staff

Accountability – We are responsible for our behavior, interactions, and outcomes

Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others

Empathy – We treat the people the way they want to be treated

Integrity – We are honest and ethical

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.