Patient Service Representative

Frontier Dermatology Staff Careers; Seattle (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401k Matching

Life Insurance

8 Paid Holidays

PTO Accrual

Complimentary Parking

Pet Insurance (Voluntary)

Employee Assistance Program

Job summary

Frontier Dermatology in Seattle is seeking a Patient Service Representative to greet patients, schedule appointments, verify insurance, and handle copays in a fast-paced dermatology office. You will represent the practice with professionalism and deliver outstanding customer service at the front desk.

The role requires reliable attendance, ability to work with multiple providers, and comfort using scheduling and medical office software.

Qualifications

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program.
• HS Diploma, GED; or 1-3 months related healthcare experience.
• Receptionists must be comfortable in a fast-paced environment; duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and using various computer programs.
• Must have exceptional customer service, be highly organized and detail oriented.

Responsibilities

• Check in patients for multiple providers and schedule appointments.
• Insurance verification and processing of copays; manage daily deposits and use multiple computer programs.

Skills

Customer service

Reception experience

Attention to detail

Communication skills

Office software

Education

High School Diploma or GED

Tools

Scheduling software

Medical office software

Job description

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview:Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title:Patient Service Representative
• Location:Seattle Northgate
• Typical Schedule:Mondays - Fridays, 8:00am - 5:00pm
• Wage Range: $21.30 – $26.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability)

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS..our core values:

Community – We’re loyal to our patients, providers, and staff

Accountability – We are responsible for our behavior, interactions, and outcomes

Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others

Empathy – We treat the people the way they want to be treated

Integrity – We are honest and ethical

Washington Pay Range

$21.30 - $26 USD

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.