Patient Service Representative (PSR) - FLOAT

Nocofamilyhealth; Massachusetts; On-site; USD 40,000 - 50,000; Full time

Job summary

A healthcare provider in Watertown is seeking a full-time Patient Service Representative (PSR). The successful candidate will work with a team to ensure smooth patient flow, handle customer service tasks, and assist the clinical team with charting. A degree or certification in office studies or business administration is required, along with excellent interpersonal and communication skills. This position includes some Saturday coverage, shared with other staff. Opportunities for learning and adaptability are essential.

Qualifications

• Degree or certification in office studies, business administration, or related field.
• Relevant experience in the field may substitute for degree requirement.
• Excellent interpersonal and verbal communication skills.

Responsibilities

• Work with other PSRs to ensure smooth patient flow.
• Provide customer service and assist with charting tasks.
• Make appointments and check patients in and out.

Skills

Interpersonal skills

Verbal communication

Computer skills

Problem resolution

Attention to detail

Education

Degree or certification in office studies or business administration

Job description

All Jobs > Patient Service Representative (PSR) - FLOAT

Watertown

Full-time

Description

The Patient Service Representative (PSR) works as part of a team with other PSRs and Clinic Supervisors to ensure smooth patient flow within the practice on a day-to-day basis. This includes customer service, making appointments, checking patients in and out, answering phones and directing inquiries, and assisting the clinical team with charting tasks.

Full-time / 40 hours per week

• Some Saturday coverage - to be shared with other PSR staff

Requirements

Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement at the discretion of supervisor. Has excellent interpersonal and verbal communication skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy, is a quick learner, is adaptable to change, and is resourceful and proactive when identifying and resolving problems.