Patient Service Representative (PSR)

Tenet Healthcare; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Education opportunities

Health savings accounts

Employee assistance program

Pet insurance

Legal insurance

Job summary

Tenet Physician Resources in Tucson is seeking a front office associate for a non-exempt medical office position at Carondelet Green Valley. The role focuses on front office processes within a physician practice, including patient check-in/out, appointment scheduling, insurance verification, and patient communications.

The position requires a high school diploma or GED and about one year of customer service experience, preferably in a hospital or physician office setting.

Qualifications

• High school diploma or GED required.
• One year of customer service experience, preferably in a hospital or physician office setting.

Responsibilities

• Greets patients and manages front desk communications.
• Checks in patients, verifies demographics and insurance, and enters data.
• Checks out patients and assists with referrals and scheduling.
• Collects co-pays and posts charges; processes charge entry and balances.
• Explains patient portal and assists with enrollment.

Skills

Customer service

Education

High school diploma/GED

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 sign on bonus for new hires!
Carondelet Green Valley

A non-exempt medical office position responsible for front office processes in physician practice

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.
• Performs additional responsibilities as needed.

Qualifications

Education: High school diploma/GED

Experience: One year customer service experience, preferably in a hospital or physician office setting.

Sign on bonus is for new hires only!

Organization Description

Tucson Physician Group Holdings LLC, also known as Carondelet Medical Group, is one of Tucson's premier destinations for primary care and multispecialty services. Our comprehensive offerings include high-quality care in cardiology, orthopedics, neurology, neurosurgery and urology. Our services are designed to meet and exceed the medical needs of our patients. With over a dozen convenient locations in and around Tucson, we make quality healthcare easily accessible to patients and their loved ones.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.