Practice Coordinator

Tenet Healthcare; Avondale (AZ); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with employer match

Generous PTO

Career development & continuing ed.

HSAs & FSAs

Employee Assistance Program

Voluntary benefits: pet, legal, etc.

Job summary

Tenet Physician Resources in Avondale, AZ is seeking a non-exempt Front Office Coordinator to manage all front desk processes and ensure smooth patient flow.

You will greet patients, verify insurance, check in and out, schedule appointments, collect co-pays, and support medical office operations while upholding HIPAA and corporate policies.

Qualifications

• High school diploma or GED required; medical office assistant program preferred.
• Certification in healthcare management/administration is a plus.
• Minimum 5 years of experience in a medical office setting.

Responsibilities

• Greet patients and answer office phones to manage appointments.
• Check in patients, collect demographics, and verify insurance.
• Coordinate daily front desk operations and office supplies.
• Manage physician schedules and scheduling processes.
• Process referrals and patient check-out, including co-pays and charges.
• Perform daily reconciliation of charges and payments; monitor cash funds.
• Ensure compliance with HIPAA and corporate policies; report issues as needed.

Skills

Customer service

Communication

Phone etiquette

Time management

Education

High school diploma/GED

Medical office assistant program (preferred)

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

A non-exempt medical office position responsible for coordinating and managing all processes of the front office

Responsibilities

• Adheres to the mission, purpose, and policies of Tenet Physician Resources, including the HIPAA Compliance Plan and Privacy Standards.

• Demonstrates support for the Corporate Compliance Program by following the Code of Conduct and reporting compliance issues in a timely manner.

• Greets patients and answers office phones to manage appointments and basic office-related tasks.

• Checks in patients, collects and enters accurate demographics into the electronic system, and verifies insurance.

• Coordinates daily operations, including the medical records process, front desk control, and office supplies.

• Manages physician surgical schedules as well as other business-related appointments.

• Assists with checking out patients, including referral processing and the scheduling process.

• Collects co-pays, posts charges, and handles charge entry and patient balance processing.

• Performs daily reconciliation of charges and payments while monitoring and auditing cash/payment funds.

• Confirms appointments and performs additional clinical or administrative responsibilities as needed.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Must have a minimum of 5 years of experience working in a medical office setting. #LI-KK1

Organization Description

As one of the valleys top healthcare systems, Abrazo Medical Groups mission is to provide quality, compassionate care in the communities we serve. Abrazo Medical Group, in partnership with Abrazo Health, is a high-quality multispecialty healthcare provider comprised of approximately 20 primary care and specialty outpatient clinic locations, 5 acute care hospitals and 4 neighborhood emergency centers. With over 120 employed physicians and practitioners, our services are close to home or work.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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