Patient Service Representative PRN - Clinics

LifePoint Health; Hancock (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

An exciting opportunity awaits for a Patient Service Representative at a leading healthcare provider. This role is essential in ensuring a smooth patient experience by performing receptionist and clerical duties while embodying a patient-centric culture. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent customer service and communication skills. Join a team dedicated to providing top-notch care and support to patients, making a real difference in their healthcare journey. If you are organized, energetic, and passionate about helping others, this position is perfect for you.

Qualifications

• Requires excellent customer service skills and critical thinking.
• Must be proficient in verbal and written communication.

Responsibilities

• Perform receptionist and clerical duties associated with patients.
• Maintain accurate records and assist patients with a friendly spirit.

Skills

Customer Service Skills

Critical Thinking

Communication Skills

Microsoft Office Proficiency

Interpersonal Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Description - Patient Service Representative PRN - Clinics (7459-4405)

Job Description

UP Health System - Portage Physicians Practices

Description

At UP Health System - Portage, providing an excellent patient experience is at the heart of everything we do. This includes not only providing the highest quality patient care but offering exemplary customer service by creating an environment that puts our patients at ease. We accomplish this by embodying a patient-centric culture while supporting positivity and the growth of our employees both professionally and personally.

An exciting opportunity for a Patient Service Representative is now available in our Clinics. We are seeking an energetic, highly organized individual to perform receptionist, registration, and clerical duties associated with patients. The Patient Service Representative is an important member of the team that will be relied upon to maintain accurate records, assist patients with a friendly and helpful spirit, and develop workflows to increase efficiencies in a fast-paced environment.

Qualifications

Required Skills

• Requires excellent customer service skills, critical thinking skills, decisive judgment and the ability to work with minimal supervision.

• Must be able to work in a stressful environment and take appropriate action.

• Must be able to prioritize multiple tasks and exercise sound judgment

• Demonstrates proficiency in verbal and written communication skills

• Excellent interpersonal skills and the ability to interact effectively and professionally with individuals at all levels; both internal and external

• Must be proficient in Microsoft Office (Word, Excel and PowerPoint)

Position Requirements:

High school diploma or equivalent required

1 year general office experience in a medical setting preferred

.001 FTE (PRN, variable hours per week)

Day shift

Weekdays only

Job

Primary Location

Schedule