Float Patient Service Representative PRN

Solis Mammography; Phoenix (AZ); On-site; USD 22,000 - 30,000; Part time

Job summary

Solis Mammography is seeking a Patient Service Representative to be the first point of contact for patients across centers in Phoenix. This PRN, hourly role involves greeting patients, registering them, collecting payments, and supporting center flow.

The position requires patient-focused service, basic math skills, and familiarity with RIS software and Microsoft Office. Healthcare customer service experience is preferred, with flexibility to cover PTO throughout the week.

Qualifications

• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology, preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematic calculations; ability to sit/stand for long periods.
• Experience using Microsoft Office Suite; knowledge of RIS software preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into the RIS and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion.
• Process paperwork by scanning documents and maintaining confidentiality.
• Collect patient payments and explain benefits when necessary.
• Prepare paperwork for future appointments and follow up on outstanding requests.
• Schedule and reschedule patients as needed.
• Generate daily invoice journal and reconcile payments.

Skills

Healthcare registration

Customer service

Cash handling

Medical terminology

Reading and writing

Basic math

Microsoft Office

RIS software

Tools

RIS software

Microsoft Office

Job description

Phoenix, Arizona, United States

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Looking to elevate your career? Join us!

Work Location: Different centers in Phoenix

Work Hours: PRN/As Needed:Availability to help cover PTO during the week for various

The Patient Service Representative is responsible for acting as the first point of contact for patients by

greeting, gathering information, registering and posting payments. This position is critical to Solis

Mammography by providing outstanding patient care and maintaining the flow of the center, the

Patient Service Representative impacts the profitability of the organization.

Department Highlights:

• Patient-Focused Team
• Cohesive and Friendly Environment
• Supportive and Encouraging Atmosphere

Here is what you will need:

• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:
• Understands, promotes and demonstrates the Solis Way
• Greet patients in a professional and friendly manner;
• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
• Responsible for collecting patient payments which can include explaining benefits given from
• insurance verification when necessary;
• Prepare paperwork for future appointments incorporating additional paperwork needed for
• specific exams or payors as necessary;
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
• requests;
• Schedule and reschedule patients as necessary;
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
• Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

• A Great Place to Work for the fifth year in a row!

Area of Interest

Patient and Center Support

Position Type

PRN

Hourly

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Solis Mammography complies with applicable Federal civil rights laws and does not discriminate on the basis of age, gender, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, medical condition, marital status, veteran status, payment source or ability, or any other basis prohibited by federal, state, or local law

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