Patient Service Representative PRN (As Needed)

solisexternalcareersite; Frisco (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Solis Mammography is seeking a Patient Service Representative to be the first point of contact for patients. You will greet and assist patients, register them, input demographics and insurance data into our RIS, and verify information accuracy. You will collect payments and help with forms, ensuring confidentiality.

Strong customer service and basic cash handling skills are required. You will support front office operations, schedule appointments, and help maintain efficient center flow.

Qualifications

• High School diploma or equivalent required.
• Two years of healthcare registration or customer service experience preferred.
• Basic cash handling knowledge.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to perform basic math and to work long periods of sitting/standing.

Responsibilities

• Act as the first point of contact for patients, greeting and assisting them.
• Register patients, input demographics and insurance data into RIS, verify information accuracy.
• Explain forms to patients and assist with form completion.
• Process paperwork and maintain confidentiality; collect patient payments.
• Schedule and reschedule appointments; generate daily invoices and reconcile payments.
• Support front office policy and procedures through training participation.

Skills

Customer service

Healthcare registration

Microsoft Office

RIS software

Cash handling

Medical terminology

Data entry

Education

High School diploma

Tools

RIS software

Microsoft Office

Job description

Patient Service Representative PRN

Looking to elevate your career? Join us!

Work Location

5757 Main Street, Suite 102, Frisco, TX 75034

Work Hours

PRN/As Needed: Availability to help cover PTO during the week for various shifts (7:30am-4:30pm) and some Saturdays a month from 8-12

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights

• Patient-Focused Team
• Cohesive and Friendly Environment
• Supportive and Encouraging Atmosphere

Here is what you will need

• High School diploma;
• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative

• Provide services and support for the following areas:
• Understands, promotes and demonstrates the Solis Way
• Greet patients in a professional and friendly manner;
• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
• Responsible for collecting patient payments which can include explaining benefits given from
• insurance verification when necessary;
• Prepare paperwork for future appointments incorporating additional paperwork needed for
• specific exams or payors as necessary;
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
• requests;
• Schedule and reschedule patients as necessary;
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
• Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography

• A Great Place to Work for the fourth year in a row!

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.