Patient Service Representative PRN (As Needed)

solisexternalcareersite; Flower Mound (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Solis Mammography is seeking a Patient Service Representative PRN (As Needed) to greet patients, register them, and handle payments at the front desk in Flower Mound, TX. This role emphasizes compassionate service and accurate data entry in the RIS system.

The position requires strong communication, basic math, and familiarity with Microsoft Office; RIS software experience is a plus. This is a PRN, on-site opportunity at our Flower Mound center.

Qualifications

• High School diploma or equivalent.
• Experience in healthcare registration or patient-facing customer service preferred.
• Basic cash handling knowledge.
• Basic medical terminology knowledge preferred.
• Ability to read, write and comprehend basic instructions and correspondence.
• Ability to perform simple calculations and sit/stand for long periods.
• Experience with Microsoft Office Suite; RIS software knowledge preferred.

Responsibilities

• Greet patients and act as the first point of contact.
• Register patients, input demographic and insurance information into RIS, verify data accuracy.
• Explain forms and assist with form completion on paper or tablet.
• Process paperwork and maintain patient confidentiality.
• Collect patient payments and verify benefits when needed.
• Schedule and reschedule appointments; manage daily invoice reconciliation.
• Participate in front office training and adhere to policies.

Skills

Healthcare registration

Customer service

Cash handling

Medical terminology

MS Office

Reading & writing

Math basics

Education

High School diploma

Tools

RIS software

Job description

Patient Service Representative PRN (As Needed)

Looking to elevate your career? Join us!

Work Location:4001 Long Prairie Rd Ste 115, Flower Mound, TX 75028

Work Hours:PRN As Needed

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

• Strong team collaboration
• Compassion and empathy to our patients and the team
• Join an innovative team working toward making healthcare more accessible, integrated, and reliable

Here is what you will need:

• High School diploma;
• Two years of healthcare registration or customer service experience preferred
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:
• Understands, promotes and demonstrates the Solis Way
• Greet patients in a professional and friendly manner;
• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
• Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
• Responsible for collecting patient payments which can include explaining benefits given from
• insurance verification when necessary;
• Prepare paperwork for future appointments incorporating additional paperwork needed for
• specific exams or payors as necessary;
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
• requests;
• Schedule and reschedule patients as necessary;
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
• Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

• A Great Place to Work for the fourth year in a row!

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.