Patient Service Representative PRN (As Needed)

Solis Mammography; Garland (TX); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Great Place to Work

On-site Location Garland

Job summary

Solis Mammography in Garland, TX is seeking a Patient Service Representative to greet patients, register their information, and manage the flow at the front desk. This PRN role supports scheduling, payment collection, and insurance verification to ensure smooth center operations.

The ideal candidate will have a High School diploma, patient service experience, basic math skills, and familiarity with Microsoft Office and RIS.

Qualifications

• High School diploma or equivalent.
• Healthcare registration or customer service experience preferred.
• Basic cash handling knowledge.
• Basic medical terminology knowledge preferred.
• Ability to read, write and comprehend simple instructions and short correspondence.
• Ability to perform basic mathematics and sit/stand for long periods.
• Experience with Microsoft Office; RIS software knowledge preferred.

Responsibilities

• Greet patients and register them, inputting demographic and insurance data into RIS.
• Explain forms to patients and assist with completion, on paper or tablet.
• Process patient payments and verify insurance when necessary.
• Schedule and reschedule appointments and generate daily reconciliation.
• Maintain confidentiality and support front-office policy.

Skills

Healthcare registration experience

Customer service

Cash handling

Medical terminology

Reading and writing

Mathematics

Attention to detail

Education

High School diploma or equivalent

Tools

RIS software

Microsoft Office Suite

Job description

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Patient Service Representative PRN

Looking to elevate your career? Join us!

Work Location

Work Location: 4430 Lavon Dr, Suite 326, Garland, TX 75040

Work Hours

Work Hours: PRN/As Needed: Availability to help cover PTO during the week for various shifts

Occasional Coverage

Occasional Coverage: Mesquite, Murphy, Rowlett, and Downtown Dallas if wanting additional hours

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights

• Patient-Focused Team
• Cohesive and Friendly Environment
• Supportive and Encouraging Atmosphere

Here Is What You Will Need

• High School diploma;
• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative

• Provide services and support for the following areas:
  • Understands, promotes and demonstrates the Solis Way
  • Greet patients in a professional and friendly manner;
  • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
  • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
  • Responsible for collecting patient payments which can include explaining benefits given from
  • insurance verification when necessary;
  • Prepare paperwork for future appointments incorporating additional paperwork needed for
  • specific exams or payors as necessary;
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
  • requests;
  • Schedule and reschedule patients as necessary;
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
  • Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography

• A Great Place to Work for the fourth year in a row!