Patient Service Representative PRN (As Needed)

Solis Mammography; Willow Grove (PA); On-site; USD 21,000 - 30,000; Part time

Job summary

Solis Mammography is seeking a PRN Patient Service Representative to greet patients, collect information, and register patients at our Willow Grove center. You will post payments, input demographics and insurance data into our RIS, and ensure accuracy and confidentiality in all records.

This role requires availability to cover PTO, some Saturdays, and occasional coverage in nearby centers, with a focus on delivering compassionate, high-quality patient care.

Qualifications

• High School diploma is required or preferred.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions.

Responsibilities

• Greet patients, register them, and post payments as the first point of contact.
• Input demographic and insurance information into RIS and verify accuracy of data.
• Explain forms and assist with completion, via paper or tablet, while maintaining confidentiality.
• Collect patient payments and verify benefits with insurance when necessary.
• Schedule and reschedule appointments and reconcile daily payments.

Skills

Customer service

Front desk interactions

Education

High School diploma

Tools

RIS software

Microsoft Office

Job description

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

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Patient Service Representative PRN (As Needed)

Looking to elevate your career? Join us!

Work Location

2701 Blair Mill Rd, Willow Grove, PA 19090

Work Hours

PRN/As Needed: Availability to help cover PTO during the week for various shifts (7am-7:00pm) and some Saturdays a month from 8-12

Occasional Coverage

Lansdale, Flourtown, Doylestown, and Ardmore

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights

• Patient-Focused Team
• Cohesive and Friendly Environment
• Supportive and Encouraging Atmosphere

Here Is What You Will Need

• High School diploma;
• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative

• Provide services and support for the following areas:
  • Understands, promotes and demonstrates the Solis Way
  • Greet patients in a professional and friendly manner;
  • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
  • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;
  • Responsible for collecting patient payments which can include explaining benefits given from
  • insurance verification when necessary;
  • Prepare paperwork for future appointments incorporating additional paperwork needed for
  • specific exams or payors as necessary;
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
  • requests;
  • Schedule and reschedule patients as necessary;
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
  • Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

• A Great Place to Work for the fourth year in a row!