Patient Service Representative MH Primary Care

Davita Inc.; Westbrook (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Service Representative to provide exceptional service by greeting patients, scheduling appointments, and collecting patient data. This role emphasizes strong communication skills, a high school diploma, and experience in a medical office. Join a team that values both service and community well-being, offering benefits that support your needs today.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Well-being resources

Qualifications

• Experience in a medical office preferred.

Responsibilities

• Greets patients in a friendly manner and answers phones.
• Schedules appointments and performs general office duties.
• Collects and verifies patient data while complying with confidentiality policies.

Skills

Customer Service

Communication

Education

High School diploma or GED

Job description

Description

The Patient Service Representative (PSR) - MMCP MHMG role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other general office duties as assigned. The PSR also collects, verifies, enters, and monitors patient data while complying with federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Experience in a medical office preferred.
4. Additional Skills/Requirements: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll work with healthcare professionals who value the people around them — both within the organization and in the communities they serve.

We offer benefits that support your needs today and flexibility for tomorrow, including paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're looking to build a career in a place where people help one another deliver exceptional care, apply today.

If you have questions about this role, please contact [e-mail]