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A leading healthcare provider seeks an Apprentice for their Emergency Department. The role requires excellent customer service, patient registration, and interaction with clinical and administrative processes. This is an opportunity to develop skills in a supportive environment focused on exceptional care and personal growth.
Join to apply for the Apprentice - Patient Access - Emergency Department role at MaineHealth
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Join to apply for the Apprentice - Patient Access - Emergency Department role at MaineHealth
Summary
The Apprentice - Patient Access – Emergency Department is the initial contact for patients with Southern Maine Medical Center, and as such must demonstrate exceptional customer service skills in all interactions. This position has the responsibility for complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from the patient, entering orders, and providing for an efficient flow of clinical, administrative and clerical tasks. Obtains patient’s signatures on consent and assignment forms and applicable insurance denial notices. Assists with and arranges accommodations for patients with special needs. All tasks are required to be done per established protocols and accuracy standards while demonstrating the Champions of Care expectations of Welcome, Listen and Serve. To be successful in this role, the employee must be competent, flexible, and adaptive to changes in healthcare delivery and technology.
Description
Clerical/Administrative Support
Req #: 22371
Summary
The Apprentice - Patient Access – Emergency Department is the initial contact for patients with Southern Maine Medical Center, and as such must demonstrate exceptional customer service skills in all interactions. This position has the responsibility for complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from the patient, entering orders, and providing for an efficient flow of clinical, administrative and clerical tasks. Obtains patient’s signatures on consent and assignment forms and applicable insurance denial notices. Assists with and arranges accommodations for patients with special needs. All tasks are required to be done per established protocols and accuracy standards while demonstrating the Champions of Care expectations of Welcome, Listen and Serve. To be successful in this role, the employee must be competent, flexible, and adaptive to changes in healthcare delivery and technology.
Required Minimum Knowledge, Skills, And Abilities (KSAs)
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