Patient Service Representative -Comprehensive -Addiction Medicine

MaineHealth; Portland (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare organization as a Patient Service Representative in Portland, Maine. You will play a critical role in greeting patients, scheduling appointments, and managing patient data while ensuring compliance with confidentiality policies. This entry-level position provides a valuable opportunity to begin your career in healthcare with supportive colleagues and flexible benefits.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Well-being resources

Qualifications

• Experience in a medical office preferred.

Responsibilities

• Greet patients in a friendly and courteous manner.
• Schedule appointments and manage patient data.
• Comply with confidentiality policies.

Skills

Customer Service

Communication

Data Entry

Education

High School diploma or GED

Job description

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Description

The Patient Service Representative (PSR) – This role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Description

The Patient Service Representative (PSR) – This role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High School diploma or GED preferred.
• License/Certifications: N/A
• Experience: Experience in a medical office preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A
  
  

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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