Patient Service Representative, Nursing Float Pool

MaineHealth; Biddeford (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Patient Service Representative in the Nursing Float Pool. You'll be responsible for greeting patients, managing appointments, and maintaining accurate patient data while ensuring compliance with confidentiality policies. This entry-level role offers a supportive environment with benefits including paid parental leave and student loan assistance.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Well-being resources for families

Qualifications

• Education at least a High School diploma or GED preferred.
• Experience in a medical office and customer service preferred.
• Driver’s license may be required.

Responsibilities

• Greet patients in a friendly manner and answer telephones.
• Schedule appointments and perform general office duties.
• Collect, verify, enter, and monitor patient data in compliance with policies.

Skills

Customer service

Computer skills

Effective cash collection skills

Education

High School diploma or GED

Job description

Join to apply for the Patient Service Representative, Nursing Float Pool role at MaineHealth

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Summary

The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Description

Clerical/Administrative Support

Req #: 24883

Summary

The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High School diploma or GED preferred.
• License/Certifications: Driver’s license may be required.
• Experience: Experience in a medical office and customer service preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [e-mail]

Seniority level

• Entry level

Employment type

• Other

Job function

• Health Care Provider

Industries

• Medical Practices

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