Patient Service Representative - MH Orthopedics and Sports Medicine

MaineHealth Accountable Care Organization; South Portland (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Service Representative to join their dynamic team in South Portland. This role is pivotal in ensuring a welcoming experience for patients as they navigate their healthcare journey. As a PSR, you'll be responsible for greeting patients, scheduling appointments, and managing patient data with utmost confidentiality. The organization is committed to fostering a supportive environment where employees can thrive and make a meaningful impact. If you’re passionate about healthcare and eager to contribute to a team that values compassion and excellence, this opportunity is perfect for you.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education programs

Well-being resources

Qualifications

• Experience in a medical office preferred.
• High School diploma or GED preferred.

Responsibilities

• Greet patients and answer telephones in a friendly manner.
• Schedule appointments and perform general office duties.

Skills

Customer Service

Data Entry

Appointment Scheduling

Education

High School diploma or GED

Job description

Patient Service Representative - MH Orthopedics and Sports Medicine

Location: South Portland, ME
Facility: Medical Group Practices
Schedule: Full Time
Job Category: Clerical/Administrative Support
Req #: 18870
Date Posted: Jan 22, 2025

For a limited time, MaineHealth is offering a $3,000 sign-on payment for Patient Service Representatives!

Eligible candidates are hired (offer accepted) into a full or part-time Patient Service Representative position. Bonus amount prorated for part-time hires and per diem hires are ineligible. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:

The Patient Service Representative (PSR) – MMCP MHMG role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Experience in a medical office preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at [emailprotected]

MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.